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Age Concern Factsheets

Factsheets give information on a wide range of issues affecting older people.

Single copies of all the following factsheets are available on request from us. View a full index of all factsheets available (PDF, 103Kb).

Both Age Concern Norfolk (NF) and Age Concern England's Fact (No.) and Information sheets (IS) are available to download from our website.  Simply click on the title of the relevant factsheet to download it.  Alternatively you can click here to link to  Age Concern England's website.

 

Alarms

NF 1  Emergency Response Telephones

 

Befriending

NF 10 Norfolk Befriending

 

Benefits

No.17 Housing Benefit and Council Tax Benefit
No.34 Attendance Allowance
No.48 Pension Credit
No.49 The Social Fund
No.52 Disability Living Allowance
No.56 Benefits for people under State Pension age
No.74 Challenging welfare benefit decisions
IS  3 Concessions for Older People
IS 27 Older same-sex couples and benefits

 

Care Homes

No.10 Paying for permanent residential care
No.20 NHS Continuing Healthcare and NHS-funded nursing care
No.29 Finding Care Home Accommodation
No.38 Treatment of property in the means test for permanent care home provision
No.40 Deprivation of assets in the means test for care home provision
No.39 Paying for care in a care home if you have a partner

No.58 Paying for temporary care in a care home
No.60 Choice of accommodation - Care homes

 

Carers

NF 2 Taking a break from caring
NF 3 Support for Norfolk Carers
No.55 Carer's Allowance (CA)

 

Complaining

No.59 How to resolve problems and make a complaint about the local authority
NF 5 Making a complaint
NF 9 Consumer Rights & Trading Standards
IS 11 Consumer Advice - where to get it

 

Council Tax

No. 21 Council Tax

 

Disability

No.32 Disability and Ageing: your rights to social services
No.42 Disability equipment and how to get it

 

Finance

No.15 Income Tax
No.53 Capital, income and means-tested benefits
No.65 Equity release
No.75 Debt management
NF 6 Financial Planning
IS 1 Retiring Abroad - what to consider if you are planning to leave the UK
IS 2 Moving back to the United Kingdom
IS 7 Equity Release and income-related benefits
IS 30 Planning for later life: transgender people

 

Funerals/Death

No.27 Planning for a funeral
IS 31 Death and dying in France

 

Health

No.5 Dental Care - NHS and private treatment
No.23 Help with continence
No.37 Hospital discharge arrangements
No.44 Local NHS Services
No.45 Staying healthy in later life
No.61 Help with health costs
No.66 Resolving problems and making a complaint about NHS care

 

Heating

No.1 Help with heating costs

 

Home Care

No.6 Finding help at home
No.46 Paying for care and support at home
No.76 Intermediate care 


Housing

No.2 Buying retirement housing
No.8 Council and housing association housing
No.9 Anti-social behaviour in housing
No.13 Funding repairs, improvements and adaptations
No.35 Tenants' rights - rents
No.50 Housing Options
No.63 Finding private rented accommodation
No.64 Retirement (sheltered) housing
No.67 Tenants' rights - repairs
No.68 Tenants' rights - security of tenure
No.69 Water Advice
No.71 Park Homes
IS 26 Moving Home Checklist 

 

Legal

No.7 Making a will
No.14 Dealing with an estate
No.22 Arranging for others to make decisions about your finances or welfare
No.43 Getting legal advice
No.62 Deprivation of Liberty Safeguards
No.72 Advance Decisions, Advance Statements & Living Wills
No.77 The law on age discrimination
IS 18 Instructions for my next-of-kin/executors on my death
IS 28 Civil partnerships and older same-sex couples  

 

Leisure

No.3 Television licence concessions
No.30 Leisure and Learning
NF 7 Computing for Older People
IS 6 Planning a holiday
IS 29 Digital Switchover - Questions & Answers

 

Pensions / Retirement / Employment

No.4 Rights at work
No.11 Help with looking for work or starting your own business
No.19 The State Pension
No.70 Dealing with disputes at work
IS 16 Payment of Pensions & Benefits into Bank Accounts

 

Residential Homes see above: Care Homes

 
 

Safety & Security

No.33 Crime prevention for older people
NF 4 Staying Secure in Norfolk
NF 8 Bogus Callers & Marketing Scams

 

Social Services

No.41 Local authority assessment for community care services
No.24 Self-directed support: direct payments, personal budgets and individual budgets and Supplementary sheet

 

Telephones

IS 22 Information about telephones

 

Transport

No.26 Public transport and concessions
No.73 Driving and parking 


For any of the above fact sheets contact:

Age Concern Norfolk
300 St Faith's Road
Old Catton
Norwich NR6 7BJ
Tel: 01603 787111 - during office hours

 

 

Page last updated March 2010.

 

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